Our Company

Our Company

Our Values are to put people at the heart of everything we do, from our employees to our customers and our clients. Our entire organisation has been built on our belief in the importance of “ethical collections”.One of our shared principles is to treat our customers responsibly and fairly, working with them to develop sustainable solutions to their current financial circumstances.

Everything we do is centred on understanding our customer’s needs and doing so in line with compliance requirements. By working closely with our customer's we develop long term relationships based on trust and service.

How Can We Help You

Our highly trained Customer Consultants speak to thousands of customers every day and help them find individual solutions to repaying their accounts.

We will work with you to find the most appropriate solution for your personal circumstances, with a focus on helping you take positive steps towards financial recovery.

Where we are unable to offer a solution we offer referral to free organisations that will help you with your financial budgeting. If you feel you are unable to repay your account due to personal circumstances we have other solutions to help you.

Codes of Practice

We place the interests of customers and our clients at the heart of our business. We do this by abiding by the Authorisation & Standards for Credit Servicing Firms 2015. 

As an authorised credit servicing firm Cabot Financial (Ireland) Limited abide by the Central Bank Consumer Protection Code 2012

The requirements set out by the Consumer Protection Code  are supported by robust policies and controls that support customer fair outcomes.

 

Refer to the following for further information:

Authorisation & Standards for Credit Servicing Firms 2015

The Consumer Protection Code 2012

We are committed to assisting you in the event that you find yourself experiencing financial difficulties. We recognise that not everyones circumstances are the same, and we will seek to find the best solution to suit your needs. In accordance with our obligations under the Central Bank (Supervision and Enforcement) Act 2013 (Section 48) Lending to Small and Medium sized Enterprises) Regulation 2015 (“the “SME Regulations”), we have an information booklet available – Information Booklet Small & Medium Enterprises.

We have the following memberships and accreditations:

CSA Investors In People Irish institute of credit management credit awards